About Us

Who we are

An hour's drive from the factories

We live in Zoucheng, a small city in Shandong. Jining, about an hour's drive away, is one of China's main areas for building mini diggers.

We started Paddock Diggers because we live close enough to see the machines before they ship. When you buy from us, one of us will have stood next to your digger and filmed it running before it leaves the factory.

A mini digger beside a trench in a backyard

1 hr

from our place to the factories

2

diggers, both 1-tonne class

FAQ

Common questions

If your question isn't here, ask us. Every message is answered by one of us, not a call centre or a bot.

Ask us a question

No, and we won't pretend to be. We're a small export business. We buy from factories in Jining, check the machine, and handle the paperwork and shipping. After the digger arrives, we're still the ones you message.

Usually 5 to 7 weeks from your deposit to your door. That covers building the machine, our inspection, the ship and customs. We'll message you when it's built, when it's on the boat and when it's cleared.

By bank transfer: 30% to order, then the other 70% once you've watched the inspection video of your machine. Nothing ships before the balance is paid. If an email ever says our bank details have changed, don't pay it. Message us first.

No. Customs clearance and delivery to your place are part of the delivered price, and our freight agent handles them. You just need someone there when the truck turns up.

The warranty terms and the prices of the common wear parts are written into your quote, so you can read them before you pay anything. When you need a part, we send it by international courier.

Yes. We can video call you from the factory and walk around a machine with you. Before you pay the balance, you also get a video of your own digger running, engine number and all.

Our commitments

What we commit to

  1. 01

    A problem gets fixed before it ships

    If the inspection video shows something wrong with your machine, it doesn't leave the factory until it's fixed, and you don't pay the balance until it is.

  2. 02

    The whole price, in writing

    Your quote covers the machine, crating, sea freight, customs and the truck to your place, with GST on its own line. If anything isn't included, the quote says so.

  3. 03

    Parts from the people who sold it

    When a part wears out, message us. We'll find it, tell you the price and send it.

How it works

From first message to delivery

1

Send us your postcode

We reply with a written quote
2

Pay a 30% deposit

We order your machine from the factory
3

Watch your inspection video

Then you pay the balance
4

It arrives at your door

Usually 5 to 7 weeks after the deposit